Michael Ekpe and Andrew Mugoya, Spring 2024
This white paper explores the necessity for continual digital upskilling and reskilling in response to the rapidly changing technological landscape faced by professionals and organisations today. It identifies three prevalent methods of workplace learning: formal instructor-led training, informal peer-to-peer learning, and self-directed learning through platforms offering micro-courses and online courses like Udemy and LinkedIn Learning.
Each method has unique benefits but also exhibits significant limitations. Formal training often fails to adapt to specific organisational needs and can be costly and inflexible. Informal learning, while adaptable, lacks structure and does not typically contribute to formal certification or Continuing Professional Development (CPD). Self-directed learning offers flexibility but may lack engagement and the communal support of workplace learning.
To bridge these gaps, the paper proposes a blended learning strategy that combines the discipline of formal training with the flexibility of informal and self-directed methods. This hybrid approach is designed to be more accessible, responsive, cost-effective, and closely aligned with the technological demands of the modern workplace.
The paper also addresses the cultural shifts necessary to implement this strategy effectively and underscores the unsustainable contrast between high investments in digital transformation and the insufficient focus on skills development.
It argues for a transformative approach to learning that balances the development of technology and human capabilities, ensuring sustained organisational growth.
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