The catalogue
Eighteen labs across two audience tiers. Below are four of the most requested. The full catalogue is shared on request, mapped to your organisation's transformation priorities.
Decisions Under Pressure
Senior judgement
SCS leaders make consequential decisions inside information fog, time pressure and political noise, but receive almost no structured practice in doing so. This lab gives them that practice.
Artefacts produced
- A decision record you take into your next board paper
- A pre-mortem of the live decision in front of you
- A reusable judgement protocol for your top team
Service Redesign, In The Room
User-centred service design
Teams arrive with a service that isn't working. They leave with a blueprint, a tested hypothesis and a plan to ship the change. Not a slide deck.
Artefacts produced
- A service blueprint of the current state
- A tested redesign hypothesis
- A shippable next-step plan with owners and dates
AI With Judgement
Applied AI literacy
Not 'what is an LLM'. A working session in which leaders and operators decide which AI use cases are worth pursuing, and which to refuse, using your real backlog.
Artefacts produced
- A use-case shortlist scored on risk and value
- A refusal list of cases not worth pursuing, with reasons
- A one-page governance note for the cases you keep
Commissioning Without The Fog
Procurement clarity
Most failed transformations begin with a fogged brief. This lab produces a clean, outcomes-anchored commissioning document senior leaders can sign and suppliers can answer.
Artefacts produced
- A one-page commissioning brief, ready to issue
- An outcomes and acceptance criteria sheet
- A supplier evaluation rubric tied to those outcomes
See the full 18-lab catalogue.
We'll map the full library to your remit before the call. SCS, Working Level, or both.